Christmas Cut-Off Dates
Please note we cannot guarantee delivery by, on or before certain dates. The dates listed below are based on guidelines provided by our delivery partner Australia Post and it is their recommendation that orders be placed by these dates, to allow the best possible chance of receiving your parcel by December 24th.
Please place your order before the following dates for the best possible chance at receiving your order in time for Christmas day.
| Country/State | With Standard Delivery | With Express Delivery |
| Australia (NSW, VIC, QLD, SA) | 18th December | 19th December |
|
Australia (WA, NT, TAS)
|
16th December | 18th December |
| New Zealand | 5th December | 12th December |
|
United States
|
10th December | 15th December |
| Most of Asia | 5th December | 12th December |
| United Kingdom, Europe | 5th December | 12th December |
See a full list of countries here. Please note this is just for your reference, allow at least 3 days to process orders before shipment.
With all of our shipments, we partner with Australia Post and entrust them to safely deliver your items. Once your order has been shipped from our warehouse, you will automatically receive an email notification with a unique link to your tracking details, so you can easily see its whereabouts online. If you are concerned about the status of your shipment (it’s showing as delayed, late or missing) please contact Australia Post directly first as they are privy to more detailed tracking information.
You can contact them here: https://auspost.com.au/help-and-support
Or follow the links in your tracking page to submit an enquiry.
If your parcel is returned to us for any reason, we will contact you directly to let you know why and what we can do to help.
Christmas Shut Down Period
We will be out of office from December 20th–January 6th for our company-wide shut down. All orders placed during this time will be fulfilled and dispatched from January 7th 2026.