Yagoona, NSW • Mon–Fri between 9am–5pm • ~12–15 hrs/week (3 days ideally)
We’re hiring 1 casual Administration Assistant (with potential to grow permanent).

 

About Fluffe

We spin premium fairy floss for some of the world’s most creative brands (and thousands of sweet-toothed Aussies). We’re a small, talkative crew who care about design, quality, and making people smile. If you like variety, clear standards, and a friendly office vibe, you’ll fit right in.

 

The role

You’ll join our team to:

• Reply to customer and retailer emails
  

• Accept wholesale orders and generate invoices in Xero
  

• Assist with office organisation, filing, scanning, and supplies
  

• Print shipping labels and prepare dispatch paperwork
  

• Pick, pack, and organise customer orders (light fulfilment tasks, no heavy lifting)
  

• Keep trackers and spreadsheets updated
  

• Pitch in across admin and day-to-day operations
  
  

Shifts: Mon–Fri, anytime 9am–5pm, typically 4–5 hours/day across ~3 days
Pay: Casual role paid under the Clerks – Private Sector Award 2020 with casual loading. For reference, the adult (21+) casual rate is approx. $32–34/hr.

 

Requirements (must-haves)

• Legal right to work in Australia, and able to work weekday daytime hours
  

• Excellent written communication and strong spoken English
  

• Confident using basic computer tools (email, Google Docs/Sheets)
  

• Organised, detail-oriented, and reliable
  

• Comfortable appearing in content occasionally
  

• Two references
  
  

Nice-to-haves

Experience with Xero • Shopify/e-commerce familiarity • good spreadsheet skills • interest in organisation and improving workflows.

 

The tricky bits (so there are no surprises)

• There’s a mix of emails, invoicing, and order processing; some tasks are repetitive by nature.
  

• Office-based role with some light fulfilment — not a hybrid or work-from-home position.
  
  

The good stuff

• 40% staff discount
  

• Friendly team, open communication, and a safe, drama-free workplace
  

• Yap-friendly office space
  

• Opportunities to broaden your role (fulfilment, design, marketing) as you grow
  

• Take home some of the latest Fluffe for free each month
  
  

How to apply (takes <5 minutes)

Please submit the below to hello@fluffe.com

• A Resume
  

  • Either:
    – ≤50 words on why this role suits you or
    
    – ≤30-second “intro” video telling us who you are and why you’d like to join Fluffe
    
    (If video isn’t practical, send a ≤50-word note or ≤30-second voice memo — we assess them the same way.)
    Video upload: Please upload to Google Drive/Dropbox/iCloud and include the share link in your application. Please don’t attach the video file.

• Two references (name, role, phone/email)
  

• Your availability (days/times) for the next 3 months

Footnote: If you also have skills or interest in social media and content creation, please let us know in your application — there may be an opportunity to combine this role into a hybrid Administration & Content Assistant position.